Date of foundation | March 8, 1999 |
Industry | Cloud computing, CRM, enterprise software |
Country | United States |
Founder | Marc Benioff, Parker Harris, Dave Moellenhoff, Frank Dominguez |
Product/Business | Salesforce Customer 360 Platform, Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Community Cloud, Analytics Cloud, App Cloud, IoT Cloud, Health Cloud, Financial Services Cloud, Government Cloud |
Number of employees | 56,000 (2021) |
Location of headquarters | San Francisco, California |
Company website | https://www.salesforce.com |
Salesforce.com, Inc. is an American cloud-based software company that provides customer relationship management (CRM) solutions to businesses of all sizes. The company's software is designed to help companies manage their sales, marketing, customer service, and other business operations more efficiently and effectively. Salesforce is known for its CRM software, which is used by companies around the world to manage their customer relationships and improve their sales processes.
Salesforce was founded in 1999 by Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez. The company's first product was a cloud-based CRM system that allowed businesses to manage their customer data more easily and effectively. Since then, Salesforce has grown into one of the largest and most successful cloud computing companies in the world, with a wide range of products and services designed to help businesses of all sizes improve their operations and grow their revenue.
One of the key features of Salesforce's software is its ability to integrate with other business systems and applications. This allows companies to connect their customer data with other important business data, such as sales data, marketing data, and financial data, to get a more complete view of their operations and make better decisions. Salesforce also offers a wide range of tools and features designed to help companies automate their business processes, such as lead generation, sales forecasting, and customer service.
Salesforce's products and services are designed to be flexible and customizable, so that businesses can tailor them to their specific needs and requirements. The company offers a range of cloud-based solutions, including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Community Cloud, Analytics Cloud, App Cloud, IoT Cloud, Health Cloud, Financial Services Cloud, and Government Cloud. These solutions are designed to help businesses of all sizes and industries improve their customer relationships, streamline their operations, and grow their revenue.
Salesforce has a strong focus on innovation and technology, and is constantly developing new products and features to help its customers stay ahead of the curve. The company has a large research and development team, and invests heavily in emerging technologies such as artificial intelligence, machine learning, and the Internet of Things (IoT). This focus on innovation has helped Salesforce maintain its position as a leader in the cloud computing industry, and has enabled its customers to stay ahead of their competition.
Salesforce was founded in 1999 by Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez. The company's first product was a cloud-based CRM system that allowed businesses to manage their customer data more easily and effectively. In the early years, Salesforce faced significant challenges, including a lack of funding and competition from larger, more established companies. However, the company persevered, and by the mid-2000s had established itself as a leader in the cloud computing industry.
In 2004, Salesforce went public, and its stock began trading on the New York Stock Exchange under the symbol "CRM." The IPO was a huge success, and helped to solidify Salesforce's position as a major player in the technology industry. In the years that followed, Salesforce continued to grow and expand, acquiring a number of other companies and introducing new products and services.
Today, Salesforce is one of the largest and most successful cloud computing companies in the world, with a market capitalization of over $200 billion. The company has a strong focus on innovation and technology, and is constantly developing new products and features to help its customers stay ahead of the curve.
Salesforce is known for its innovative and employee-friendly work environment. The company has received numerous awards and accolades for its workplace culture, including being named one of Fortune's "100 Best Companies to Work For" for 12 years in a row.
Salesforce offers a range of benefits and perks to its employees, including flexible work arrangements, generous vacation time, and comprehensive health and wellness programs. The company also has a strong commitment to diversity and inclusion, and has implemented a number of initiatives to promote these values within the organization.
In addition to its focus on employee satisfaction, Salesforce is also committed to sustainability and social responsibility. The company has set ambitious goals to reduce its carbon footprint and promote renewable energy, and has also established a number of programs to support local communities and charitable organizations.
Salesforce is committed to environmental, social, and governance (ESG) initiatives, and has set ambitious goals to reduce its carbon footprint and promote renewable energy. The company has committed to achieving net-zero greenhouse gas emissions by 2050, and has implemented a number of programs to promote energy efficiency and sustainability.
Salesforce is also committed to social responsibility, and has established a number of programs to support local communities and charitable organizations. The company has a strong focus on diversity and inclusion, and has implemented a number of initiatives to promote these values within the organization.
In terms of governance, Salesforce has a strong commitment to ethical business practices and transparency. The company has established a code of conduct for its employees, and has implemented a number of policies and procedures to ensure compliance with legal and regulatory requirements.
Salesforce offers a wide range of cloud-based solutions, including:
Salesforce's software is built on a cloud-based architecture, which allows businesses to access their data and applications from anywhere, at any time. The company's software is designed to be flexible and customizable, so that businesses can tailor it to their specific needs and requirements.
Salesforce also invests heavily in emerging technologies such as artificial intelligence, machine learning, and the Internet of Things (IoT). These technologies are integrated into the company's products and services, and are designed to help businesses automate their processes, gain insights from their data, and improve their customer engagement.
Salesforce has acquired a number of other companies over the years, including:
Salesforce has faced criticism over its contracts with government agencies, including the US Customs and Border Protection agency. Some employees and activists have called on the company to end its contracts with these agencies, citing concerns over human rights abuses and other issues.
The company has also faced criticism over its handling of data privacy and security. In 2018, Salesforce was fined by the European Union for violating data privacy laws, and the company has faced other lawsuits and regulatory actions related to data privacy and security issues.